| A | B |
| Cease and desist order | An order that requires a company to stop a certain product |
| Caveat emptor | "Let the buyer beware" |
| Restitution | The return of wrongfully obtained money to a customer |
| Bait and switch | The practice of luring customers to a store by advertising low priced items that are understocked |
| False and misleading advertising | An untrue claim of quality or effectiveness |
| Consent order | A voluntary, court enforceable agreement to stop any legal or questionable practice class action |
| Class action | A court action that allows one or several persons to Sue on the behalf of others |
| Unfair trade practice | Any method of business that is dishonest or fraudulent or that he legally limits free competition |
| Consumer | An individual who acquires goods primarily for personal use |
| Adulterated | A classification for products that do not meet the FDA's standards for purity and quality |