| A | B |
|---|
| ex. of how to make a direct complaint | write letter to district service manager |
| consumer's responsibility to promote a caring relationship with the world | sending empty ink cartridges back to company for recycling |
| Sarah used hair dryer while bathing | she ignored consumer's responsibility to use products safely |
| Janet signed up for a class on being a good consumer | she is taking the responsibility to learn |
| Edward research manufacturers before buying zoom lens | he exercised his right to be informed |
| looking on the internet before purchasing | illustrates finding and using information |
| Tara was disappointed when she discovered computer software did not keep track of credit card purchased | the most likely cause was shefailed to do product research |
| what do state and federal consumer agencies have in common | both are government agencies |
| what do the FDA and USDA have in common | both regulate food products |
| one way to make a direct complaint | state problem clearly and concisely to an appropriate person |
| what federal agency would recall a piece of faulty exercise equipment | Consumer Product Safety Commission |
| seeking refund for remote control bank which sank when used | illustrates speaking up about legitimate dissatisfactions |
| best medicine to give to a person | medicine out of a prescription bottle with the person's name on it |
| ingredients on a can label are listed | in order of the highest % 1st - then in declining order |
| label indicates the hygiene product demonstrated proof of its claim | with active ingredients to control bad breath |
| how to determine unit price | divide total price by package weight |
| a can of corn with a pack date of April 15 would be safe to purchase on May 1 | because canned goods are safe for upto 2 yrs after pack date |
| good choice when buying a pair of pants for each day of the week | machine washable with permanent press finish |
| good choice of dress you will not need to iron | polyester/cotton dress with permanent press finish |
| easy care blouses for the office | polyester/cotton combination - wash warm - tumble dry |
| label states hygiene product is a drug and must meet FDA requirements | dermatologist tested liquid after-shave |
