| A | B |
| Monopoly | Occurs when one party maintains total control over a type of industry |
| Trust | Giant industrial monopoly |
| Theory X | Business management theory that assumes people are basically lazy and will avoid working if they can |
| Theory Y | Business management theory that assumes people find satisfaction in their work. |
| Theory Z | Business management theory that integrates Japanese and American business practices. |
| Total quality management | a system of management based on involving all employees in a constant process of improving quality and productivity by improving how they work. |
| Ratio analysis | the comparison of two amounts on a financial statement resulting in a percentage that shows the relationship between the two amounts. |
| Working Capital | the amount by which current assets exceed current liabilities |
| Cash equivalents | Short-term, highly liquid investment such as money market accounts and certificates of deposit. |
| Cash outflows | Cash payments |