| A | B |
| How to assist someone who is hearing impaired | Turn off/lower volume |
| How to get someone's attention before speaking | Approach from front and lightly touch arm |
| Put on a resident's glasses: | with both hands |
| What to do if a hearing aid gets wet | remove batteries STAT |
| When is a time a resident might not hear well | when tired |
| How do you speak to someone hearing impaired | clearly, slowly, lower pitch, simple sentences |
| If a hearing aid is whistling: | It may not be in the ear properly |
| Which ear does the hearing aid go in if it has a red dot? | Right |
| Why answer the call bell immediately? | Improves rapport between staff, family, resident, increases confidence in staff's ability to provide care, helps prevent falls |
| How should you approach someone with decreased vision | Knock first |
| Why might a resident feel depressed? | They are lonely |
| Why explain to residents what you are doing? | So they know what to expect and decrease fears |
| When caring for an Alzheimer's resident, NEVER: | Hit them back if they hit you |
| If a patient has been diagnosed with aphasia, he/she cannot: | speak/talk |
| What kind of questions should you ask a patient who has aphasia? | Yes/No |
| What must you manage with working with an Alzheimer's patient? | Your own behavior, actions and reactions |
| What is the best way to approach a Alzheimer's patient? | From the front |
| What should be done with a resident's belongings if they have low vision? | Put them back where the resident had them |
| What should you NOT do while attempting to get a patient to do something? | Ask them if they "are ready" |
| What is the best way to prevent falls? | Answer call bell STAT |
| What can you observe using your sight? | Rash |
| What can you detect using touch? | Temperature of skin |
| Your resident has labored breathing. You report this: | STAT, immediately |
| What can you find in the medical record? | Confidential information |
| How can the NA contribute to the resident care plan? | Attend conference |
| What should you never document? | Your opinion |
| What is objective data: | Data you see |
| What is subjective data: | Information provided to you by patient (can't be seen) |
| Who prepares care plan: | RN |
| VS are documented on a/an | graph chart |