| A | B |
|---|
| acquisition | The process of capturing data about an event that is important to the organization. batch processing, |
| data warehousing | Software used to create and maintain large databases. decision support system (DSS) , |
| effectiveness | How an organization's customers evaluate the quality of the output--products and services-- of the value chain. efficiency, |
| Gantt chart | A type of chart capable of representing a project schedule visually, by showing each step or category of steps in a plan, along with their planned and actual start and completion times. geographical information system (GIS) . |
| group decision support system (GDSS) | Systems designed to improve the productivity of decision-making meetings by enhancing the dynamics of collaborative work. information overload , |
| information system | A collection of people, machines, data, and methods organized to accomplish specific functions and to solve specific problems. Programming is part of the larger process of designing, implementing, and managing an information system. infrastructure, |
| management information systems (MIS) | Also known as a management reporting system, a system that gives a manager the information he or she needs to make decisions, typically structured decisions, regarding the operational activities of the company. outsourcing, |
| real-time processing | Processing each transaction as it occurs, which is appropriate when users need the data immediately, as with bank ATM machines. social responsibility, |
| supply chain management | The use of enterprise resource planning to improve the coordination of a company's value chain logistics activities and the logistics activities of its suppliers and customers. transaction, |
| transborder data flow | "The flow of data between countries. |
