| A | B |
|---|
| authoring tools | Software used to create multimedia presentations. |
| automated factory | A factory that used extensive computer systems, robots, and networks to streamline and automate many jobs. |
| chief information officers (CIOs) | Along with chief technology officers (CTOs), the chief decision makers concerning enterprise computer systems and technology in a business enterprise. |
| computer monitoring | Using computer technology to track, record, and evaluate worker performance, often without the knowledge of the worker. |
| computer-aided instruction (CAI) | Software programs for teaching that combine drill-and-practice software and tutorial software. |
| courseware | Educational software. |
| de-skilled | Transformed in such a way that a job requires less skill. |
| distance education | Using computers, networks, and other technology to extend the educational process beyond the walls of a school, connecting students and faculty at remote locations . |
| distributed computing | Integrating all kinds of computers, from mainframes to PCs, into a single, seamless system. |
| drill-and-practice software | Teaching software based on the principles of individualized rate, small steps, and positive feedback. |
| educational simulations | Software that enables students to explore artificial environments that are imaginary or based on reality. Most have the look and feel of a game, but they challenge students to learn through exploration, experimentation, and interaction with other students. |
| edutainment | Programs geared toward home markets that combine education and entertainment. |
| electronic cottage | A home in which modern technology enables a person to work at home. |
| electronic sweatshops | Worker warehouses where most of the work is mindless keyboarding, computer monitoring is a common practice, wages are low and working conditions poor, and repetitive stress injuries are common. |
| extranets | Private TCP/IP networks designed for outside use by customers, clients, and business partners of an organization. These networks are typically for electronic commerce. |
| filtering software | Software that for the most part, keeps offensive and otherwise inappropriate Web content from being viewed by children, on-duty workers, and others. |
| globalization | The creation of global businesses and markets. |
| groupware | Software designed to be used by work groups rather than individuals. |
| interactive TV | Broadcast television with built-in options for game playing or other forms of interactivity. |
| Luddites | A nineteenth century English labor group that smashed new textile machinery to protect their jobs; today the term is often used to describe someone who opposes new technology in general. |
| narrowcasting | Providing custom newscasts and entertainment features aimed at narrow groups or individuals. |
| paperless office | An office of the future in which magnetic and optical archives will replace reference books and file cabinets, electronic communication will replace letters and memos, and digital publications provided through the Internet and on-line services will replace newspapers and other periodicals. |
| satellite offices | Workplaces that enable workers to commute to smaller offices closer to their homes. |
| smart card | A card that looks like a standard credit card but features an embedded microprocessor and memory instead of a magnetic strip. |
| technophobia | The fear of technology. |
| telecommuting | Working from home by modem, as do many programmers, accountants, and other information workers. |
| up-skilled | Transformed in such a way that a job requires more skill. |
