| A | B |
|---|
| Clarity | The quality of being clear |
| Audience | The reading, viewing, or listening public |
| Medium | A means of mass communication, such as newspapers, magazines, radio, or television |
| Feedback | The return of information about the result of a process or activity; an evaluative response |
| Source | The point at which something springs into being or from which it derives or is obtained |
| Encoding | The cognitive process of changing ideas into symbols and organizing them into a message |
| Transmitter | A person or thing that causes (something) to pass on from one place or person to another. |
| Internal noises | The recipient's attitude and feelings that interfere with the "decoding" process so much so that the message decoded is NOT the message received. |
| Channel | A course into which something is being directed. |
| Decoding | Extract meaning from spoken or written channels |
| External Noises | Sight, sounds and other stimuli in the environment and along the channel of communication that draw a recipient's attention away from what is being communicated |
| Semantic noises | The unintended meanings aroused by certain symbols inhibiting the accuracy of decoding |
| Receiver | The person or group of people to whom a communications message is transmitted |
| Jargon | Special words or expressions that are used by a particular profession or group and are difficult for others to understand |
| Empathetic listening | Also called active listening or reflective listening, this is a way of listening and responding to another person that improves mutual understanding and trust |
| Body language | The process of communicating nonverbally through conscious or unconscious gestures and movements |
