| A | B |
| Help Desk Technician | An individual who diagnoses and resolves users' hardware and software problems. |
| Internet Marketing Manager | An individual who develops and implements plans to exploit the Internet for maketing and sales opportunities |
| Network Engineer | An individual who analyzes Web site statistices to determine the site's effectiveness |
| Mobile Device Repair | An individual who troubleshoots and repairs smartphone hardware components |
| SEO Analyst | An individual who determines te visibility of Web sites across multiple clients and search engines |
| Server Adminstrator | An individual who manages and maintains network servers |
| Web Architect | An individual who is responsible for the overall plan of a Web site's development |
| Web Site Analyst | An individual who analyzes Web site statistics to determine the site's effectiveness |
| Web Site Designer | An individual who is responsible for the organization and appearance of a Web site |
| Security Manage | An individual who manages the security measures used to protect electronic data |
| Convergent Technology | Voice and data networks that are combined |
| Dead Link | 404- Page not found |
| Ontology | The study of how a particular part of a company, called a domain, is organized |
| Cloud | A software service provided over the Internet |
| Blog Manager | Ensures the content of a Web page is relevant |
| Paragigm Shift | A change from one way of thinking to another |
| Text Resume | Contain very little formatting |