| A | B |
| 4 Times | When typing a Business Letter, how many times do you enter after the date? |
| 2 Times | When typing a Business Letter, How many times do you enter after the Letter Address |
| 2 Times | When typing a Business Letter, how many times do you enter after the Salutation (Dear Bob) |
| 2 Times | When typing a Business Letter, how many times do you return after the last paragraph |
| 4 Times | When typing a Business Letter, how many times do you enter after the Complementary close? (Sincerely) |
| 2 Times | When typing a Business Letter, how many times do you enter after the Name and title of the Writer |
| 2" Top margin; Change paragraph Settings; Change font | What is the first thing you need to do when typing a Business Letter or Memo? |
| To; From; Date; Subject | What is the order you type the heading on a memo |
| 2 Times | When typing a Memo, how many times do you return between all parts |