| A | B |
|---|
| Electrical Shock | The sudden stimulation of the nerves or convulsive contraction of the muscles that is caused by the discharge through the body of electricity from a charged source |
| Cuts | The result of cutting, especially an opening or wound made by sharp edge |
| Burns | Injuries produced by fire, heat, radiation, electricity, or a caustic agent |
| Repetitive Strain Injury | (RSI) Any of various musculoskeletal disorders, such as carpal tunnel syndrome, characterized by numbness, pain, or weakness of muscles, tendons, nerves, and other soft tissues, caused by the persistent repetition of certain physical movements |
| Electrostatic Discharge | (ESD) The transfer of electrical charge between any two objects |
| P A S S | A way of remembering the steps for using a fire extinguisher |
| The P in PASS | PULL the pin |
| The A in PASS | AIM low |
| The first S in PASS | SQUEEZE the lever slowly and evenly |
| The second S in PASS | SWEEP the nozzle from side-to-side |
| Electrostatic discharge | Safety issue MOST LIKELY to damage computer equipment |
| Class C Fire | Involves energized electrical equipment |
| Self-help | Tech support type free to customers |
| Operating system and version | Customer provides this computer information when using technical support |
| Vanilla Thunder | Mr. Bradshaw |
