| A | B |
|---|
| Bill Gates | was an undergraduate when he left college to found Microsoft |
| Michael Dell | was a sophomore when he began building computers at the University of Texas |
| Mark Zuckerberg | founded Facebook as a nineteen-year old college sophomore |
| He founded Microsoft | Bill Gates |
| began building computers in college | Michael Dell |
| founded Facebook | Mark Zuckerbeg |
| Steve Jobs was at | Apple |
| M&A | mergers and acquisitions |
| Sarbanes-Oxley Act | regulates executives and accounts |
| jail time | sarbanes-Oxley Act uses this to make sure accounts and executives are giving accurate information |
| Sarbanes-Oxley Act protects | shareholders and general public |
| Information Systems | study of complementary networks of hardware and software |
| informations is collected, filtered, processed, created and distdributed by | Information Systems |
| People in marketing use information systems | to track customers, analysze campaign results and modify tactics using teh web |
| HR usese IS for | training, screning, evaluation, recruiting online |
| knowledge managemengt systems are morphing into | social media technologies |
| people in operations use IT | for quality programs, process redesign, supply chain managemetn, factory automation, service operations |
| RFID | radio frequency identification |
| SEM | search engine marketing |
| SEO | search engine optimization |
| CRM | customer relationship management |
| WebEx | online meeting and web conferencing |
| Crowdsourcing | process of obtaining needed info from a large group of people |
| Quora | question and answer website |
| Twitter | socail networking site useing 140 character messages |
| tracking system that uses barcodes | RFID |
| form of marketing that promtoes websites | SEM |
| makes your URL stronger | SEO |
| system for managing a company's interctions with current and future customers | CRM |
| online meetings and conferences | WebEx |
| process of getting work or funding, often online, from a crowd of people | Crowdsourcing |
| question and answer website | Quora |
| uses tweets | Twitter |
| sustainable competitive advantage | financial performance that consistently outperforms industry averages |
| Value chain | many processes together that make a company successful |
| Porter believes that this is better than operational effectiveness | strategic positioning |
| operational effectiveness | perofrmong the same task better than rivals perform |
| strategic positiosing | performing different activites from those of the rivals, or the same activities in a different way |
| Fast follower problem | savvy rivals watch pioner's efforst, learn and do better |
