| A | B |
| intonation | tone of voice |
| sympathetic | aware of someone's feelings |
| communication | exchange of thoughts, feelings, beliefs |
| mixed message | words say one thing; body language says another |
| body language | use of visual clues to communicate |
| relationships | connections you have with other people in your life |
| clique | group of friends who hang out together |
| refusal skills | strategies to say "no" |
| peer pressure | influence to go along with others |
| "I" message | statement from speaker's point of view |
| assertive | behaving with confidence |
| limits | invisible boundaries that protect you |