| A | B |
|---|
| Alphabetic keys | Letter keys on the keyboard |
| Enter/return | Used to move the cursor down a line |
| GWAM (Gross Words a Minute) | The number of keystrokes a typist can make in a timed period |
| QWERTY keyboard | The most commonly used keyboard arrangement |
| Space bar | Used to insert spaces between characters |
| Standard keyboarding word | Five characters or any combination of five characters and spaces |
| Emoticons | Characters found on the computer keyboard and used as a form of communication on the Internet used in e-mail and chats |
| Asterisk | * symbol used for footnote references in keyboarded documents |
| Percent | % symbol used in reporting statistical data |
| Ampersand | & symbol means "and" |
