| A | B |
|---|
| communication apprehension | a fear or anxiety that pertains to the communication process |
| intercultural communication apprehension | a fear or anxiety that pertains to communication with people from different cultural backgrounds |
| beginnings of communication studies | ancient Greece and Rome |
| intrapersonal communication | communication within ourselves (day-dreaming) |
| interpersonal communication | the process of message transaction between two people to crease and sustain shared meaning |
| small group communication | communication between and among members of a task group who meet for a common purpose or goal |
| organizational communication | communication with and among large, extended environments with a defined hierarchy |
| mass communication | communication to a large audience via some mediated channel (TV) |
| public communication | communication in which one person gives a speech to a large audience in person (public speaking) |
| process | when used to describe interpersonal communication, an ongoing, unending, vibrant activity that always changes |
| message exchange | the transaction of verbal and nonverbal messages or information between people |
| meaning | what people extract from a message through verbal and nonverbal messages |
| sender | source of a message |
| receiver | intended target of the message |
| message | spoken, written, or unspoken information sent from a sender to a receiver |
| channel | pathway through which a message is sent |
| noise | anything that interferes with accurate transmission or reception of a message |
| context | the environment in which a message is sent |
| Linear model of communication | communication is a one-way process that transmits a message to a destination |
| 4 types of noise | physical, physiological, psychological, and semantic |
| semantic noise | occurs when senders and receivers apply different meanings to the same message |
| feedback | a verbal or nonverbal response to a message |
| Interactional model of communication | two-way process in which a message is sent from sender to receiver and from receiver to sender |
| internal feedback | feedback we give ourselves when we assess our own communication |
| external feedback | feedback we receive from other people |
| transactional model of communication | reciprocal sending and receiving of messages (build shared meaning) |
| self-actualization | process of gaining information about ourselves in an effort to tap our full potential |
| irreversibility | the fact that our communication cannot be reversed |
| semiotics | study of signs and symbols as they relate to form and content |
| symbols | arbitrary label or representations for feelings, concepts, objects, or events |
| "We cannot prevent someone from communicating," is based on what principle? | interpersonal communication is unavoidable |
| "I hate you," and regretting it, is based on what principle? | interpersonal communication is irreversible |
| rule | prescribed guide that indicates what behavior is obligated, preferred, or prohibited in certain contexts |
| "Learning how to improve your communication," is based off of what principle? | Interpersonal communication is learned |
| ethics | the perceived rightness or wrongness of an action or behavior |
| utilitarianism (John Stuart Mill) | an ethical system suggesting that what is ethical will bring the greatest good for the greatest amount of people |
| golden mean (Aristotle) | an ethical system that proposes a person's moral virtue stands between two vices, with the middle, being the foundation for a rational society |
| Ethic of care (Carol Gilligan) | an ethical system that is concerned with the connections among people and the moral consequences of decisions |
| Significant choice (Thomas Nilsen) | an ethical system underscoring the belief that communication is ethical to the extent that it maximizes our ability to exercise free choice |
