| A | B |
|---|
| Interpersonal conflict | The interaction o interdependent people who perceive incompatible goals and interference from each other in achieving those goals. |
| Interaction | A necessary condition for conflict, given that conflicts are created and sustained through verbal and nonverbal communication. |
| Interdependence | A necessary condition for conflict, given that people involved in conflict rely on each other, need each other, and are in a relationship with each other. |
| Image conflict | A conflict with another about one's sense of self. |
| Content conflict | A conflict that revolves around an issue. Also called substantive conflict |
| Public issue | An issue outside a relationship that can cause a content conflict. |
| Personal issue | An issue related to a relationship that can cause a cntent conflict |
| Value conflict | A conflict in which the content is specifically about a question of right and wrong. |
| Relational conflict | A conflict that focuses on issues concerning the relationship between two people. |
| Serial conflicts | Conflicts that recur over time in people's everyday lives, without a resolution. |
| Meta-conflict | A conflict about the way a conflict is conducted. |
| Symmetrical escalation | In a conflict, each party choosing to increase the intensity of the conflict |
| Symmetrical withdrawal | In a conflict, neither partner being willing to confront the other. |
| pursuit-withdrawal | In a conflict, a pattern consisting of one party pressing for a discussion about a conflictual topic while the other party withdraws |
| withdrawal-pursuit | In a conflict, a pattern in which withdraws, which prompts the other party to pursue |
| Symmetrical negotiation | In a conflict, each party mirroring the other's negotiating behaviors. |
| Bullying | A particular form of conflict in which the abuse is persistent and the person being bullied finds it very difficult to defend himself or herself. |
| Positive interaction ratio | An interpersonal encounter in which the participants say more positive things to each other than negative things. |
| Negative interaction ratio | An interpersonal encounter in which the participants say more negative things to each other than positive things. |
| Placating | Being passive or ignoring our own needs in a conflict. |
| Pouncing | Responding in an aggressive manner without acknowledging the needs of another person in a conflict. |
| Computing | Disqualifying the emotional aspects of a conflict (the context) and focusing on the rational aspects. |
| Distracting | Disqualifying the subject of a conflict by distracting both people in the conflict with behaviors such as laughing, crying, or changing the subject. |
| Distal context | The background that frames a specific conflict |
| Proximal context | The rules, emotions , and beliefs of the individuals involved in a conflict. |
| Conflict interaction | The point in the conflict process of which the differences between two individuals become a problem and one or both people begin to address the issue. |
| Proximal outcomes | The immediate results after a conflict interaction. |
| Distal outcome | The residue of having engaged in a conflict and the feelings that both the participants have about their interaction. |
| Power | In interpersonal relationships, the ability to control the behavior of another. |
| Direct application of power | In a conflict situation, the use of any resource at our disposal to compel another to comply, regardless of that person's desires. |
| Direct and virtual use of power | Communicating the potential use of a direct application of power |
| Indirect application of power | Employing power without making its employment explicit |
| Relational message | A message that defines a realtionship and implicitly states that the sender has the power to do so. |
| Hidden power | A type of power in which one person in a relationship suppresses or avoids decisions in the interest of one of the parties. Also called unobtrusive power. |
| Empowerment | Helping to actualize our own or another person's power. |
