| A | B |
|---|
| 1 machine in Shipping is always breaking down | Equipment |
| 11-7 is not covered adequately | Staffing |
| 11-7 shift differential should be more | Basics |
| 2nd shift coworkers are always friendly and willing to help | Teamwork |
| 403B is a great benefit | Basics |
| 4th floor roof leaks | Environment |
| 64 hours is considered full time don't change | Basics |
| A lot of training inservice | Training |
| A new layout with more room | Environment |
| Ability of director to follow through and make needed changes | Leadership |
| Access to computer | Equipment |
| Add more housekeeping staff | Staffing |
| Across board raises given to all | Basics |
| Bed alarms on all beds | Safety/Security |
| Beautiful office area and clean | Environment |
| Behavioral med to same floor as Peds and OB | Systems/Procedure |
| Better availability with parking to office | Environment |
| Better choice of food in cafeteria even for vegetarians in the future | Systems/Procedure |
| Better climate control hot vs. freezing | Environment |
| Better communication between staff and administrative | Leadership |
| Better communication with nurses | Communication |
| Community image is not as positive as it should could be | Finances |
| Enjoy my job | Work Itself |
| Communication between depts. is poor | Communication |
| Consistent customer relations exceptions across system | Customer |
| Need more patients | Customer |
| Chart labels are time consuming | Data/Information |
| Challenging work nothing is boring, work challenging | Work Itself |
| Good safety training | Safety/Security |
| Computer training is good | Training |
| Co workers easy to work with them | Teamwork |
| Flexible work schedule | Stafffing |
| Inability to get report in timely matter from business/finance office | Data/Information |
| Feel good job security | Finances |
| Like getting more appreciation from pt visitors lately-like passing our kudos' on to mgmt | Customer |
| Fire doors in hallways when they are closed I have been seen visitor staff, physicians go through the door nearly knocking someone on the other side over small windows would help | Safety/Security |
| Confidentiality when pt is admitted | Systems/Procedure |
| Good continuing education opportunity | Training |
| Co-workers work well together and like each other | Teamwork |
| Communication monthly meetings | Communication |
| I feel that I have a lot of room to grow professionally | Work Itself |
| Happy to help patients | Work Itself |
| Concern with growth | Finances |
| Administration needs to make daily rounds | Leadership |
| Information available | Data/Information |
| Appropriate software to do job lack of | Equipment |
| Communication easier due to e-mail | Communication |
| Feel physically safe here | Safety/Security |
| Co-worker not working a very good level of accuracy | Teamwork |
| Call productive should start 1 hour before shift starts | Staffing |
| When people call in and want advise about health related issues, it's nice to be able to refer them to a 1-800 # hotline-a 24 service affiliated with Mercy | Customer |
| Customer relationship training | Training |
| Always purchasing cheaper supplies-not always of a good quality | Systems/Procedure |
| Absenteeism policy is not enforced need 11/2 pay for over 8 | Basics |
| Access to building without going through high traffic area | Environment |
| Get pulled in many direction hard concentrate on task at hand | Work Itself |
| Clinical supervisor conveys positive comments for work done | Leadership |
| Fair distribution on budget money to department | Finances |
| Cabinets are not used friendly | Equipment |
| E-mail availability-to communicate with peers in other facilities in IA and MI | Communication |
| Computer training needed more | Training |
| Capital budget process takes too long | Finances |
| Continually working short on the weekends or having to work longer his because no help | Staffing |
| Good supervisor | Leadership |
| Lack of official security officer is a big problem | Safety/Security |
| Billing issues that are not handle promptly properly outside system | Systems/Procedure |
| Most people we take care of are happy to see us | Customer |
| Able to get emergency time off for family crisis | Basics |
| Communication between other department needs improvement | Communication |
| Benefits are ok | Basics |
| Medical records send charting needed quickly | Data/Information |
| ER chart forms are easy to read and follow | Data/Information |
| Better system in getting maintenance to fix equipment faster | Systems/Procedure |
| Casual staff inflexible and unavailable | Teamwork |
| Get pulled in many direction hard concentrate on task at hand | Work Itself |
| Antique ventilation system in none | Environment |
| Beds are new and have phones with them | Equipment |
| Family involvement in treatment planning that is strong emphasis in psychiatric care | Customer |
| Customer is important | Customer |
| Communication between other department needs improvement | Communication |
| Beds are new and have phones with them | Equipment |
| Good safety equipment | Safety/Security |
| Ability of director to stand up for issues related to units | Leadership |
| Down sizing depts. makes job security questionable | Finances |
| Certain staff in our unit do not take up the slack when needed | Teamwork |
| Continuing education programs have improved | Training |
| Almost always have in-services on new equipment | Training |
| Challenging work satisfied with my pride responsibility | Work Itself |
| Agency nurses used in high census | Staffing |
| All equipment to be updated and in working order always breaking down | Equipment |
| Better security | Safety/Security |
| Arrangement should be made and feed patient that are too weak to feed themselves | Systems/Procedure |
| Better marketing more advertising | Finances |
| Favoritism by Vp's to some directors | Leadership |
| Budget process and purchase process fragmented | Systems/Procedure |
| Dress code flexible | Basics |
| Decrease cooperation between shifts | Teamwork |
| Have to wear too many hats | Work Itself |
| Early retirement | Basics |
| Dr/dr office not returning phone calls | Communication |
| Purchasing is really not complete | Systems/Procedures |
| I like that we are offered Continuing Ed classes | Training |
| I hate my salary | Basics |
| I manager really tries to understand our situations | Leadership |
| The phone messages are never taken correctly | Communication |
| I need more supplies for cleaning | Equipment |
| I would like to work for a place with Job Security | Finances |
| I really enjoy my work | Work Itself |
| There are so many smells in the basement | Environment |
| I really like the appearance of the lobby | Environment |
