| A | B |
|---|
| Respect | a feeling of admiring someone or something that is good, valuable, important, etc. |
| Memorandum: | a usually brief written message or report from one person or department in a company or organization |
| Defeatist: | a way of thinking in which a person expects to lose or fail. |
| Prejudice: | an unfair feeling od dislike for a person or group because of race, sex, religion, etc. |
| Cultural sensitivity: | being aware that cultural differences exist and have an effect on values, learning, and behavior. |
| Nonverbal communication: | communication without the use of words. |
| Visualization: | formation of mental visual images |
| Mature: | having or showing the mental and emotional qualities of an adult. |
| Body language: | movements or positions of the body that express a person's thoughts of feelings |
| Laissez-faire: | operate with very little interference from authority. |
| Digital etiquette: | or netiquette as it is sometimes called, is a basic set of rules you should follow in order to make the internet better for others, and better for you. |
| Democratic: | relating to the idea that all people should be treated equally |
| Plagiarism: | the act of using another person's words or ideas without giving credit to that person :the act of plagiarizing something |
| Social networking: | the creation and maintenance of personal and business relationships especially online |
| Sexual orientation: | the inclination of an individual with respect to heterosexual,homosexual, and bisexual behavior |
| Ethnics: | the principles of conduct that govern a group or society |
| Etiquette: | the process of eliminating or reducing a conditioned response by not reinforcing it |
| Professionalism: | the skill, good judgement, and polite behavior that is expected from a person who is trained to do a job well |
| Affirmation: | to say that something is true in a confident way |
| Self-disciple(control): | traning of oneslef; correction or regulation of oneself for improvement. |
| Fairness: | treating people in a way that does not favor some over others |
| pessimism: | a feeling or belief that bad things will happen in the future |
| Optimism: | a feeling or belief that good things will happen in the future : a feeling or belief that what you hope for will happen |
| Business Letter: | a formal letter following the business letter template |
| Team: | a group of people who work together to set goals, make decisions, solve problems, and put ideas into action |
| Bias: | a tendency to believe that some people, ideas, etc., are better than others that usually results in treating some people unfairly |
| Stereotype: | An oversimplified and distorted belief about a person or group. |
| Punctuality: | arriving or doing something at the expected or planned timeq |
| Superior: | better than other people |
| Authoritarian: | expecting or requiring people to obey rules or laws : not allowing personal freedom |
| Verbal Communication: | expressed in words |
| Inferior: | feelings of having little or less importance or value. |
| Integrity: | Following a strict code of conduct or standers of values. |
| Self-esteem: | How one views oneself; a feeling of good will with regard to how you feel about yourself; pride;confidence |
| Self-concept: | How people view their own skills, interests, and competence level |
| Gossip: | information about the behavior and personal lives of other people |
| Self-observation: | observation of one's own appearance |
| Tact: | the ability to do or say things without offending or upsetting other people |
| Motivation: | the act or process of giving someone a reason for doing something |
| Discrimination: | unequal treatment based on such factors as race, religion, nationality, gender, age, or physical appearance. |
| Diversity: | variety; the positive results of people in different racial, ethnic, and cultural backgrounds working together. |
| Accountability: | Willingness to take credit and blame for actions. |
