| A | B |
|---|
| Subordinate | Someone who is subject to the authority and control of another person |
| Performance Review | The process of assessing how well employees are doing their jobs. |
| Work Schedules | Schedules identifying the tasks to be done, employees assigned to the work, and the time frame for completion of each task. |
| Work Coach | Experienced manager who meets regularly with a new manager to provde feedback and advice. |
| What-if decisions | Explore the consequences of specific choices using computer software. |
| Problem | A difficult situation requiring a solution. |
| Symptom | A sign or indication of something that appears to be the problem. |
| Leader | A manager who earns the respect and cooperation of employees to effectively accomplished teh organization's work. |
| Human relations | How well people get along with each other when working together. |
| Leadership | The ability to influence individuals and groups to achieve organizational goals. |
