| A | B |
| Job | A group of related activities and duties. |
| Job Analysis | Process of obtaining information about jobs by determining what the duties, tasks, or activities of jobs are. |
| Job List | A list of all duties that must be performed by an employee in a given position. |
| Job Breakdown | Details of how the technical duties of a particular job should be performed. |
| Job Performance Standards | Statements that describe or clarify the levels of employee performance that are acceptable to the organization. |
| Minimum Standards | Performance levels that cannot be sacrificed without changing the character of the operation. |
| Desired Standards | Performance levels for which every employee is expected to strive. |
| Job Descriptions | Statement of the tasks, duties, and responsibilities of a job to be performed. |
| Work Analysis | System of studying work with the idea of making employees more efficient. |
| Process Approach | Job Analysis approach to on-the-job training. |