| A | B |
|---|
| Empathy | Being able to identify with and understand another person’s feelings, or situations |
| Honesty | Truthfulness and Integrity |
| Patience | Tolerant and understanding; able to deal with frustrations |
| Dependability | Reliable & prompt; can be counted on |
| Willingness to Learn | Lifelong learner; adaptable |
| Acceptance of Criticism | Learn from feedback from others |
| Enthusiasm | Positive attitude and enjoy work |
| Self – Motivation | Self-initiative; ability to begin or follow through with a task |
| Tact | Ability to say or do the kindest thing in a difficult situation |
| Competence | Qualified and capable of performing a task |
| Responsibility | Willing to be held accountable for actions |
| Discretion | Using good judgment in what you say or do |
| Team Player | Ability to work well with others; doing your part to provide quality patient care |
