| A | B |
| Management | The process of accomplishing the goals of an organization through the effective use of people and other resources. |
| Planning | The function of an manager involves analyzing information, setting goals, and making decisions about what needs to be done. |
| Organizing | The function of a manager involving identifying and arranging the work and resources needed to achieve the goals that have to set. |
| Staffing | The function of a manager including all of the activities involved in obtaining, preparing, and compensating the employees of a business. |
| Implementing | A manager’s effort to direct and lead people to accomplish the planned work of the organization. |
| Controlling | Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage. |
| Management Style | The way a manager treats and involves their employees. |
| Leadership | The ability to motivate individuals and groups to accomplish important goals. |
| Human Relations | The way people get along with each other. |
| Influence | Power enabling a person to affect the actions of others. |
| Informal Influence | A leadership role that is not part of a formal structure. |
| Formal Influence | A leadership role that is not part of the organization’s structure. |