| A | B |
| Implementing | The effort to direct and lead people to accomplish the planned work of the organization |
| Core Values | The important principles that will guide decisions and actions in the company |
| Management | The process of accomplishing the goals of an organization through the effective use of people and other resources |
| Mission Statement | Describes the reason a business exists and what it wants to accomplish |
| Management Style | The way a manager treats and involves employees |
| Staffing | All of the activities involved in obtaining, preparing, and compensating the employees of a business |
| Human Relations | The way people get along with each other |
| Planning | Analyzing information, setting goals, and making decisions about what needs to be done |
| Executives | Top-level managers with responsibilities for the direction and success of the entire business |
| Controlling | Determines to what extent the business is accomplishing the goals it set out to reach in the planning stage |
| Organizing | Identifying and arranging the work and resources needed to achieve the goals that have been set |
| Supervisors | The first-level of management, responsible for the work of a group of employees |
| Mid-managers | Specialists with responsibilities for specific parts of a company’s operations, e.g. marketing manager |
| Mixed management | The combined use of tactical and strategic management |
| Strategic management | A style in which managers are less directive and involve employees in decision making |
| Tactical management | A style in which the manager is more directive and controlling |