| A | B |
|---|
| The purpose of this power is to trigger that part of human nature that appreciates being recognized for high performance | reward |
| Experienced or well-liked employees will have this kind of power. | identity |
| Type of power that is granted to the CEO of a company. | position |
| Leaders use this leadership characteristic when they trust their own judgment. | confidence |
| Leaders use this leadership characteristic when they are ethical in decisions and treatment of others. | honesty |
| Leaders use this leadership characteristic when they have ambition and persistence in reaching their goals. | initiative |
| Leaders use this leadership characteristic when they look at all sides of a problem, gather information and do not rush into actions before considering the possible results. | objectivity |
| Type of power that helps control the behavior of employees by ensuring that they adhere to the organization's policies and norms. | coercive |
| Type of power granted because an employee respects a manager and wants positive recognition from that person. | identity |
| If applied through favoritism, it can greatly demoralize employees and reduce their output. | reward |
| Type of power, that if used well, can greatly motivate employees. | reward |
| Means that an employee believes that they are going to get some type of reward for doing their job. | reward |
| Type of power that is used to punish subordinates for not meeting performance expectations? | coercive |
| Type of power that is the result of knowing or understanding how to do job-related tasks that the subordinates need to know? | expert |
| Type of power that allows a manager to influence the behaviors of subordinates through their special knowledge, experience or skills relating to the work the subordinates must perform? | Expert |
| What is coercive power? | The ability to punish subordinates. |
| a manager is awarded his or her power and authority? | by virtue of their position |
| the primary concern of a manager | to accomplish organizational goals |
| True or False: Effective leaders are born with the necessary skills; the skills cannot be learned. | False |
| True or False: Managers are the only people who have power in an organization. | False |
| True or False: A person has position power if others identify with and want to be accepted by him or her. | False |
| True or False: A manager that can get others to do what he or she wants, would always be considered an effective manager. | False |
| True or False: Effective leaders encourage others to share ideas, experiences, and opinions. | True |
| True or False: Supervisors can get by without leadership skills since they are at the lowest level of management. | False |
| True or False: The people who are responsible for an organization do not need leadership skills in order to the organization to be effective. | False |
| Type of power given to people because others identify with and want to be accepted by them. | identity |
| A client/attorney relationship is an example of which type of power? | expert |
| Reward power only works if | 1) the reward is appealing; 2) followers believe the leader will actually give the reward; 3) if the reward is proportionate to the task. |
| Reward power means an employee believes | they are going to get some type of reward for doing their job. |
| Which type of power is the fastest to persuade? | reward |
| When leaders recognize that the feelings and ideas of others are important, the leader has which leadership characteristic? | understanding |
| When a leader is not highly emotional, and you can depend on their reactions, the leader has which leadership characteristic? | stability |
| Leaders must have the which leadership characteristic when they have to make unpopular decisions and try new approaches in solving problems. | courage |
| Leaders must be able to work well with others and understand that people working together can accomplish more than the same people working alone. When they do this, they are using which leadership characteristic? | cooperation |
| Leaders are consistent in their actions, and others can rely on them. This is which leadership characteristic? | dependability |
| Leaders must make decisions and they must consider all facts carefully by applying knowledge, experience and new information. When they do this they are using which leadership characteristic? | judgment |
| Leaders use this leadership characteristic to study, learn, and improve their management skills. | intelligence |
| Having leadership characteristics do not | ensure that a person will be a good manager |
| What types of power come from the manager's position in the company? | position, reward and coercive |
| Expert power is given to people | who are considered the most knowledgeable |
| The ability to control behavior in an organization is known as | power |
| What type of powers are granted to managers by employees because the employees determine the manager to be worthy of it? | identity and expert |
| A type of power often granted to experienced or well-liked employees is | identity |
| When managers increase employees' salaries when they meet the goals established for them, the type of power the manager is using is ____ power. | reward |
| The ability to influence individuals and groups to achieve organizational goals is | leadership |
