| A | B |
|---|
| The Father of Scientific Management | Frederick Taylor |
| As a new boss, Taylor struggled for three years to get the men that worked for him to | do what he considered “a fair day’s work”. |
| Deliberately restricting output. | soldiering |
| One of Taylor’s most controversial proposals was to | give rest breaks to factory workers doing physical labor |
| Before Taylor, supervisors were often hired on the basis of | favoritism and nepotism |
| Taylor believed that one of the best ways to align management and employees was to | use incentives to motivate workers |
| Result of managers selectively implementing the principles of Scientific Management | Rather than sharing performance gains with workers through bonuses as Taylor had advocated, the managers simply increased the amount of work that each worker was expected to do |
| Result of managers selectively implementing the principles of Scientific Management | Workers also learned that increases in performance often meant fewer jobs and a greater threat of layoffs, because fewer workers were needed |
| Result of managers selectively implementing the principles of Scientific Management | the specialized, simplified jobs were often monotonous and repetitive, and many workers became dissatisfied with their jobs |
| Discover one best way to do a job, determine the pace, train people to do the job properly, and reward their performance by using an incentive pay system. | Scientific Management |
| Which management theorist believed in specialization of labor, that employees become masters of specific tasks? | Frederick Taylor |
| The Gilbreth's goal of filming workers was | to maximize the efficiency with which each individual task was performed so that gains across tasks would add up to enormous savings of time and effort |
| Because most film cameras were hand-cranked, and thus erratic in their film speed, Frank Gilbreth invented the | micro chronometer |
| With whom did the Gilbreths work alongside from 1907 to 1914? | Frederick Taylor |
| Frank and Lillian Gilbreth helped make contributions to the principles of | Scientific management |
| Frank Gilbreth first became interested in standardization and method studies during his time as a | brick layer |
| The end result of motion studies helped to increase | worker efficiency and productivity |
| Motion studies were focused on | Studying the movements of workers to isolate effective movements from ineffective ones |
