| A | B |
|---|
| Monopoly | Occurs when one party maintains total control over a type of industry |
| trust | Giant industrial monopoly |
| scientific management | Seeks to increase productivity and make work easier by carefully studying work procedures and deterimining the best methods for perofrming particlar tasks. |
| hierarchy of needs | Maslow's grouping and ordering of physical, security, social, and self-fulfillment needs. |
| Theory X | Business Management theory that assumes people are basically lazy and will avoid working if they can. |
| Theory Y | Business Management theory that assumes people find satisfaction in their work. |
| centralization | Refers to the concentration of power mong a few key decision makers. |
| decentralization | Process by which decisions are made by managers at various levels within an organization. |
| total quality Management | A system of manement b ased on involving all employees in a constant process of improving quality and productivity by improving how they work. |
| Theory Z | Business Management theory that integrates Japanese and American business practices |
