| A | B |
|---|
| Which Close | choice of 2 items |
| Standing Room Only Close | product in short supply or price going up in near future |
| Direct Close | you ask for sale due to strong signals |
| Service Close | overcomes obstacles or problems stopping the close |
| Buying Signals | things done to indicate readiness to buy |
| Trial Close | initial effort to close sale |
| Suggestion Selling | selling additional goods and services to customer |
| Relationship Marketing | strategies to stay close to the customer and develop future sales |
