| A | B |
| Conflict | Struggle between people with opposing needs, wishes, or demands |
| Organizational conflict | A conflict between employees and the organization itself |
| Stress | Any physical, chemical, or emotional factor causing bodily harm or mental tension |
| Intergroup Conflict | Tension between groups or teams within the organization |
| EAP | Employess Assistance Program |
| Interpersonal Conflict | Tension between individuals who perceive the situation differently. |
| Interpersonal Conflict | Tension between individuals who perceive the situation differently. |
| Trade-off | An even or fair exchange |
| Management Control | Looking at a business activity, comparing it to what is supposed to be happening, and address problems that are found |
| Physical Stress | Effects your body |
| Capital | money, anything business owns |
| Freelancers | Provide services to business by hourly basis or by job |
| Downturn | A Declining trend or tendency especially in business activity |
| Controls | things you look at to make sure people are not messing things up. |
| Intern | Students, who will work for little or no pay in order to gain experience in a particular field |
| Stress Management | The ability to mange the tension caused by work. |
| Stress | Any physical, chemical, or emotional factor causing bodily harm or mental tension |
| Post Action Control | Designed to detect problems after they occur |
| Aptitude Test | Measures Capacity to learn a particular subject or skill |
| Predictive Index (PI) | 10 Minute Personality Test |
| Intergroup Conflict | Between groups/teams/departments within an organization |
| Psychomotor Test | Measures strength, dexterity, and coordination |
| adage | a well known proverb |
| Organizational Conflict | Between employees and the organization itself |
| Proprietary | Owned, control, or belonging to a private person or company |
| Selection Process | Preliminary screening that sorts all of the applicants into pools that can be narrowed to a smaller number. |
| Organizational Conflict | Between employees and the organization itself |
| Search specification | A list of requirements in recruiting employees |
| Intern | Student who works for little or no pay in order to gain experience in a particular field. |
| Role Perception | Employee must understand his or her part in an organization. |
| Trade-off | an even or fair exchange |
| Wellness Programs Company sponsored | Company sponsored programs to prevent illness and enhance employee well being |
| Downturn | A declining trend or tendency especially in business activity |
| Search Specification | A list of requirements used to recruit employees |