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Final Exam Review - Advertising and Selling

AB
Product Advertisinggives the benefits of a specific product or service and relies on national arguments why a customer should buy it.
Brand Advertisingadvertising that aims to build an image
Corporate AdvertisingAdvertising for a company
Brandis the accumulation of all the tangible and intangible qualities of a company, product, or product line
Advertising AgencyA company that specializes in creating advertising
Account ExecutiveThe key liaison between the client and the agency
Account PlannerThe person you go to to learn about the target market
Media Planis a detailed lising of where and when ads will run
Media PlannerThe person who develops the media plan
Art DirectorThis person usually has a background in design or fine art and is responsible for how the ad will look.
CopywriterThis person usually has a writing backgroun and writes the words in an advertisement
Creative Directorhelps guide the creative process and ensures that the creative team's work conveys the right message and is in line with the client's needs
ProducerThe person who facilitates everything that happens after the client agrees to develop an ad or campaign.
Advertising PlanA document that outlines the activities to be completed and resources needed to create advertising
Advertising CampaignA series of related advertisements with a similar look, feel, and theme that centers on a specific product, service, or brand.
Creative Strategyhow a company psoitions its vbrand or product in its advertising
Strategic Briefa short document that defines the target market and articulates the main message of the advertising
ReachThe total number of people who sees an ad.
FrequencyThe number of times a member of the target audience is exposed to the advertising message
Lead Timethe amount of time required to place an ad
Quantitative Researchinvolves collecting data that can be classified into meaningful numerical values
Qualitative Researchresearch that interprets the why and how of people's opinions
Corrective Adsan ad that corrects any false impressions left by a deceptive ad
Finemonetary penalty
Cease-and-desist ordera legal order to discontinue the deceptive advertising
SellingDirect, Personal Communications with propective customers in order to assess needs and satisfy those needs with appropriate products and services
CloseThe step in the sales process when the customer makes a decision to purchase
Trial CloseProviding the customer with the opportunity to buy during the sales presentation
FeatureA description of a product characteristics
QualifyingGathering information to determine which people are most likely to buy
PreapproachGathering preliminary information and preparing a preliminary sales presentation for a customer
Cold CallingA salesperson contacts a large number of people who are conveniently located without knowing a great deal about each person contacted
BenefitThe advantage provided to a customer as a result of the feature
DemonstrationA personalized presentation of the features of the product in a way that emphasizes the benefits and value to the customer

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