| A | B |
|---|
| business letter | a letter written by an individual representing a business firm |
| personal-business letter | a letter written by an individual representing himself or herself |
| block formatting | all parts of the letter begin at the left margin |
| return address | the address of the person writing the letter and is keyed above the date |
| reference initials | the initials of the person keying the letter |
| complimentary closing | examples: sincerely, truly yours, in regards |
| salutation | greeting: To Whom it May Concern, Dear, Ladies and Gentlemen |
| inside address | the address of the person receiving the letter |
| quadruple space | four enters after the date and closing |
| double space | after each part except between the signature line and the title line |
| letterhead | A place on the letter than ususally includes a company's name or a person's name and the address. Also, it usually includes phone numbers. |
| date line | the month, day, and year (the first line of a letter) |
| body | the part of the letter that contains the message of the letter |
| signature | hand written on the letter by the writer of the letter |
| enclosure notation | typed after the reference initials to let the reader know other items are included with the letter |
