| A | B |
| Abilities | Compentence in an activity |
| Interest | Concerns, involves or draws attention |
| Values | Relative worth, merit, importance |
| Associate's degree | 2 year - community college |
| Bachelor's degree | 4 year University |
| Master's degree | 1 or more post-bachelor's degree |
| Doctorate's degree | 1-2 post-master's degree |
| Certification | Issues by professional organization/met standards |
| Licensure | Gov'e agency authorizes , passed state exam |
| Registration | Regulatory body admins exam |
| Therapeutic services | Changse health status over time |
| Diagnostic | Picture of health status at a specific time |
| Support | Create therapeutic environment |
| Biotech | Research/Development |
| Job keeping skills | Professional attributes/development |
| Empathy | identify and understand feelings |
| patience | Don't rush |
| Dependability | be on time |
| Willingness to learn | Continuing Ed |
| Tack | Say kindest thing in difficult situation |
| Team player | Work with others |
| Discretion | Use good judgement |