| A | B |
| baby boom | high birthrate between 1945-1965 |
| baby bust | shortage of young workers |
| frost belt | the colder northern half of the country |
| sun belt | the warmer southern half of the nation |
| rust belt | the north central and northeastern states where the major manufacturing firms once dominated |
| labour force | most people aged 16 or over who are available to work, employed and unemployed |
| labour participation rate | percentage of the labour force that is either employed or actively seeking employment |
| poverty | general scarcity of material possessions or money |
| prosperity | state of thriving good fortune |
| glass barrier | an invisible barrier to job advancement |
| sticky floor syndrome | inability of workers to move up from jobs to higher jobs |
| comparable worth | paying workers equally for jobs with similar but not identical job requirements |
| generation x | workers from the post-baby-boom generation, feel less loyal to their employers, they expect to change jobs many times during their career |
| net generation | those born between 1977-1997, expect to change jobs a lot also |
| telecomute | the ability to communicate from home or on the road, via the internet, e-mail, mobile phones, or fax |
| recycling | reusing products and packaging whenever possible |
| non-renewable resources | oil, natural gas, and iron ore |
| renewable resources | solar power, hydroelectricity, wind power |
| environmental protection agency (EPA) | created to help control and reduce pollution, and to keep air, water, solid waste, pesticides, noise, and radiation controlled |
| Coalition of Environmentally Responsible Economies | asks organisations to follow the principles voluntarily without legal action, to keep the natural environment clean |
| business ethics | collection of principles that define right and wrong conduct for an organisation |
| code of ethics | formal, published collection of values and rules that reflect the firm's philosophy and goals |
| social responsibility | refers to the duty of a business to contribute to the well being of a society |
| stakeholders | any individuals or groups that are affected by the firm's actions, such as owners, customers, suppliers, employees, creditors, government and the public |
| nongovermental organisations (NGOs) | conduct of businesses being examined by these independent groups, NGOs |