| A | B |
| e-commerce | doing business online |
| internet domai | registered website |
| Voice over Internet Protocol (VoIP) | using the Internet for telephone services, video-phones, and software that allows several people to share application software and collaborate using text and graphic tools, while at their computers |
| dot-com business | a company that does almost all of its business activities through the Internet |
| bricks-and-mortar businesses | businesses that conduct most of their business activities in an actual building |
| bricks-and-click businesses | traditional businesses using the Internet to help their bricks-and-mortar businesses grow |
| hyperlinks | what companies add as additional information comes into their website |
| banner ad | Web advertising unit, like a newspaper ad |
| pixel | short for PIX element, one or more dots that act as the smallest unit on a video display screen |
| social networking | virtual communities for people interested in sharing information about themselves with others |
| web-hosting service | private business that maintains the Web sites of individuals and organisations on its computers for a fee |
| domain name | a Web-site owner's unique name that identifies the site |
| electronic shopping carts | specialised programs that keep track of shoppers' selections as they shop, provide an order form for them to complete and submit the form to the company through the internet |