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Management-Chapter 23

Managing Human Resources

AB
human resource management (HRM)consists of all activities involved with acquiring, developing, and compensating the people who do the company's work
360-degree feedbackuses performance feedback gathered from a broad range of people with whom the employee works rather than from just the employee's manager
employee assistance programsprovide confidential personal problem-solving, counseling, and support services for employees
job descriptiona list of basic tasks that make up a job
job specificationa list of the qualifications a worker needs a job
employee agenciesbusinesses that actively recruit, evaluate, and help people prepare for and locate jobs
promotionthe advancement of an employee within a company to a position with more authority and responsibility
transferthe assignment of an employee to another job in that company that, in general, involves the same level of responsibility and authority as the person's current work
dischargethe release of an employee from the company due to inappropriate work behaviour
layoffa temporary or permanent reduction in the number of employees because of a change of business condtitions
employee runoverthe rate at which people enter and leave employment in a business during a year
exit interviewa formal interview with an employee who is leaving the company to determine his or her attitudes about the company and suggestions for improvement
Department of Labour (DOL)administers and enforces more than 180 laws related to employment and workplace safety
Fair Labor Standards Act (FLSA)prescribes standards for wages and overtime pay
Occupational Safety and Health Act (OSHA)regulates safety and health conditions in most businesses
Social Securitya social insurance program funded through payroll contributions
medicareprovides supplemental health insurance for retirement-age people as well as others with specified disabilities
workers' compensationrequires employees to provide insurance for the death, injury, or illness of employees that result from their work
Family and Medical Leave Act (FMLA)requires that employers covered by the law must allow an eligible employee up to a total of 12 weeks of leave during a year for certain reasons
The Civil Rights Actact that prohibits discrimination in hiring, training, and promotion on the basis of race, ethnicity, gender, religion, or national origin
Equal Pay Actact that prohibits unequal pay for men and women doing the same work
Age Discrimination in Employment Workact that prohibits discrimination in conditions of employment or job opportunities for persons over 40 years old
Immigration Reform and Control Actact that requires employees to verify that potential employees are not aliens unauthorised to work in the US and prohibits employment discrimination because of national origin or citizenship status
Americans with Disabilities Actact that prohibits discrimination against qualified people with disabilities in employment, public services, transportation, public accommodations, and telecommunications


Personal and Business Finance
Dobyns-Bennett High School

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