| A | B |
|---|
| bias | A belief or opinion that hinders fair and impartial actions or judgments |
| clear message | A message that is specific, precise, and complete |
| complete message | A message that contains all the needed information |
| concise message | A messages that is brief and to the point but includes enough information to achieve its objectives |
| contradictory | Inconsistent or opposing |
| correct message | A message that does not contain errors or omit needed information |
| courteous message | A messages that is positive, considerate, and bias-free |
| editing | Reviewing and revising a message to improve it |
| empathy | Understanding another's point of view or feelings without necessarily sharing them |
| intranet | A communications network within an organization that is meant for the use of its employees or members |
| objective | A goal or an outcome to be achieved |
| project bid | A document that describes work to be done, completion times, charges, and related details |
| proofreaders' marks | Words and symbols used to mark edits on printed documents |
| proofreading | Reviewing and correcting the final draft of a message |
| publish | Send a message to a receiver or make a message available to a receiver |
| redundancy | Needless repetition |
| transition | A word or phrase that connects sentences or paragraphs to one another |
