| A | B |
| Jargon | Special words or expressions that are used by a particular profession or group and are difficult for others to understand. |
| Critical Thinking | The mental process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and evaluating information to reach an answer or conclusion |
| Core Skills | Basic essential skills |
| Technical skills | Knowledge and skills specific to a particular occupation or group of occupations |
| Industry certification | A designation earned by a person to assure qualification to perform a job or task |
| Proactive | Controlling a situation by causing something to happen rather than waiting to respond to it after it happens |
| Goal-oriented | Works hard to achieve good results in the tasks that they have been given |
| Adaptable | Able to adjust to new conditions. |
| Ethical | Being in accordance with the rules or standards for right conduct or practice, especially the standards of a profession; Pertaining to or dealing with morals or the principles of morality; pertaining to right and wrong in conduct. |
| Public Domain | Are not restricted by copyright and do not require a license or a fee to use. |
| Piracy | The practice of illegally copying and selling digital music, video, computer software, etc.: |
| Infringement | Violation of copyright protection |
| Plagiarism | The practice of passing off another author’s work or ideas as one’s own. |
| Copyright | Copyright is a set of exclusive rights automatically granted to the author or creator of an original work, including the right to copy, distribute and, sell intellectual property. |
| Fair Use | A legal concept that allows the reproduction of copyrighted material for certain purposes without obtaining permission and without paying a fee or royalty. |
| End User License Agreement (EULA) | The legal agreement between the manufacturer and purchaser of software that stipulates the terms of usage. |
| Internet Privacy | Involves the right or mandate of personal privacy concerning the storing, repurposing, provision to third-parties, and displaying of information pertaining to oneself via the Internet. |
| Professionalism | The competence or skill expected of a professional. |
| Punctuality | Acting or arriving exactly at the time appointed; prompt |
| Dependable | Capable of being depended on; worthy of trust |
| Internet Acceptable Use Policy (AUP) | A policy that a user must agree to follow in order to be provided with access to a network or to the Internet |
| Netiquette | Rules of good manners online |
| Flaming | To attack someone verbally online. |