| A | B |
| A character trait that means you can be counted on to do what you say you will do | dependability |
| A report that discusses the employee's strengths and weaknesses in performing the job & meeting company goals | evaluation |
| Being ready to start work at the appointed time | punctuality |
| Work that is of quality to represent the company | marketable |
| Working cooperatively in order to achieve a group goal | teamwork |
| A work habit based on respect | loyalty |
| Providing information and training needed for employees to do their job well | supervision |
| Taking the lead, recognizing what needs to be done & with being told | initiative |