| A | B |
| Communicator | The process of exchanging information and generating and transmitting meanings of two or more individuals |
| Stimulus | A client need that must be addressed;The communication process is initiated based on this |
| Source (encoder) | A person or group who initiates or begins the communication process |
| Message | The actual physiologic product of the source |
| Channel | the medium the sender has selected to send the message |
| Auditory | spoken words and cues |
| Visual | sight, observations, and perception |
| Kinesthetic | touch |
| Receiver (decoder) | must translate and interpret the message sent |
| Feedback | Confirmation that the receiver has understood the intended message |
| Noise | factors that distort the quality of a message-can interfere with communication at any point in the process |
| Verbal Communication | An exchange of communication using words, including both spoken and written word |
| Language | a prescribed way of using words so that people can share information effectively |
| Nonverbal Communication | the transmission of information without the use of words |
| Intrapersonal Communication | communication that happens within the individual |
| Interpersonal Communication | occurs between two or more people with a goal to exchange messages |
| Organizational Communication | When individuals and groups within an organization communicate to achieve established goals |