| A | B |
|---|
| Body Language | movements or positions of the body that express a person's thoughts or feelings |
| Business Letter | a formal letter following the business letter template |
| Digital Etiquette | or netiquette as its sometimes called, is a basic set of rules you should follow in order to make the internet better for others, and better for you. |
| Memorandum | a usually brief written message or report from one person or department in a company or organization to another |
| Etiquette | the rules indicating the proper and polite way to behave |
| Nonverbal Communication | communication without the use of words |
| Plagiarism | the act of using another person's words or ideas without giving credit to that person : the act of plagiarizing something |
| Professionalism | the skill, good judgment, and polite behavior that is expected from a person who is trained to do a job well |
| Tact | the ability to do or say things without offending or upsetting other people |
| Verbal Communication | expressed in words |
