| A | B |
|---|
| TANF (Temporary Assistance to Needy Families) | The economic assistance program also known as IV-A or WFFA (Work First Family Assistance in NC) that replaced the public assistance program AFDC. |
| Medicaid (medical assistance) | Helps families to pay for health care expenses. Receiving this assistance can include a requirement for cooperation with CSE in getting a court order for the parent not in the home to provide health insurance. |
| Foster Care (care for a child who can not stay in his own home) | Even if it is determined that parents are not able to provide an adequate home for a child, one or both parents may be able to provide financially for the child’s needs. |
| Sheriff’s Department | Serve legal notices when judicial actions are employed in child support cases. |
| District Attorney | is the legal representative for cases heard in criminal courts. Child Support case workers are not lawyers, licensed to practice. |
| CSE Agency Attorney | represents the agency in civil court actions. |
| Judiciary | Support matters are usually heard in the District Court. |
| Clerk of Court | Receives and files all legal actions. The clerk of court also keeps the official record of all that occurs in legal actions. |
| ESC | Employment Security Commission gives us employment, income and unemployment benefits information on the NCP that is used to locate them, determine amounts of support, and collect what is due. |
| DMV | Division of Motor Vehicles provides addresses and data on ownership of automobiles and on holders of NC driver licenses that are used to determine an NCP’s financial status. |
| DOC | Department of Corrections assists when an NCP is in prison by sharing information about the person from their files, withholding payments from work release jobs and allowing service of process or other contacts with NCPs who are in prison. |
| EFPLS | Expanded Federal Parent Locator Service includes the following federal agencies and sources. Interfacing with FPLS provides valuable information to CSE. |
| Who Are Our Customers? | people who receive or have received public assistance for minor children in their home when one or both parents are not in the home with the children custodial parents who have biological or adopted children in their home and the other biological or legal parent is not in the home due to divorce, separation or absenteeism other states may become our client when one of the case participants reside in another state and the other resides in North Carolina. NCP (non-custodial parents) |
| A RACF ID (Resource Access Control Facility | The user identifier required for access to State government automated systems that are a part of the Customer Information Control System (CICS). |
