| A | B |
| Optimism | a feeling or belief that good things will happen in the future : a feeling or belief that what you hope for will happen |
| Pessimism | a feeling or belief that bad things will happen in the future |
| Punctuality | arriving or doing something at the expected or planned time |
| Memorandum | a usually brief written message or report from one person or department in a company or organization to another |
| Self Discipline | Training of oneself; correction or regulation of oneself for improvement. |
| Sexual Orientation | the inclination of an individual with respect to heterosexual, homosexual, and bisexual behavior |
| Social Networking | the creation and maintenance of personal and business relationships especially online |
| Tact | the ability to do or say things without offending or upsetting other people |
| Team | A group of people who work together to set goals, make decisions, solve problems, and put ideas into action. |
| Verbal Communication | expressed in words |