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Promotion Chapter 17

AB
PromotionPersuasive communication
Product PromotionA promotional method businesses use to convince consumers to select its products or services.
Institutional PromotionA promotion method used to create a favorable image for a business, help it advocate for change, or take a stand on trade or community issues.
Personal SellingRequires that a company employ sales representatives who generate and maintain direct contact with prospects and customers.
AdvertisingA form of nonpersonal promotion in which companies pay to promote ideas, goods, or services in a variety of media outlets.
Direct MarketingA type of advertising directed to a targeted group of prospects and customers rather than to a mass audience.
Sales PromotionAll marketing activities, other than personal selling, advertising, and public relations, that are used to stimulate purchasing and sales.
Public RelationsActivities that help an organization influence a target audience, and tries to create a favorable image for a company or products.
New ReleaseAn announcement that is sent by a business or organization to media outlets.
PublicityA tactic that public relations professional use to bring information about an organization to the public’s attention.
Promotional MixA combination of strategies and a cost effective allocation of resources.
Push PolicyA manufacturer uses a mix of personal selling, advertising, and buying discounts to promote a product to large retailers that sell it products.
Pull PolicyA process that directs promotion towards consumers.
Slotting AllowancesA cash premium paid by a manufacturer to a retailer to help the retailer cover the costs of placing the manufacturer’s product on the shelves.
Sales Force PromotionsAwards given to dealers and employees who successfully meet or exceed a sales quota.
CouponsCertificates that entitle customers to cash discounts on goods or services.
Product SamplesIs a free trial size of a product sent through the mail, distributed door-to-door, or given away at retail stores.
Promotional Tie-insThese activities involve sales promotion arrangements between one or more retailers or manufactures.
CouponsCertificates that entitle customers to cash discounts on goods and services.
Loyalty Marketing ProgramsRewards customers for patronizing a company.


Dari Jones

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