| A | B |
| Chat rooms | Real time typed conversation among two or more people on a computer or mobile devices connected to a network |
| Email | Trasmission of messages and files via a computer network |
| Fax | Transmission and receipt of documents over telephone lines |
| FTP | Permits users to transfer files to and from servers on the internet |
| GPS | Navigation system that assists users with determining their location, ascertaining directions, and more |
| Instant Messaging | Real-time typed conversation with another connected user where you also can exchange photos, videos, and other content |
| Internet | Worldwide collection of networks that links millions of businesses, government agencies, educational institutions, and individuals |
| Newsgroups | Online areas in which users have written discussions about a particular subject |
| RSS | Specification that enables web content to be distributed to subscribers |
| Videoconference | Real-time meeting between two or more geographically separated people who use a network to transmit audio and video |
| Voice mail | Allows users to leave a voice message for one or more people |
| VoIP | Conversation that takes place over the Internet using a telephone connected to a computer, mobile device, or other device |
| Wireless Internet access points | Enables users with computers and mobile devices to connect to the Internet wirelessly |
| Wireless messaging services | Send and recieve wireless messages to and from smartphones, mobile phones, handheld game devices, and other mobile devices using text messaging and picture/ video messaging |