| A | B |
|---|
| return | I take an item back to the store. |
| exchange | I get another dress a different size. |
| receipt | It shows I paid for the item I bought. |
| bill | It charges me. It shows how much I need to pay for something. |
| order form | The salesclerk will order me a TV because they are out of stock. |
| warranty | It's a guarantee. The store will pay for it to be fixed within 6 months. |
| GST | federal tax |
| PST | provincial tax |
| refund | I get my money back when I return the rotten milk. |
| credit | I can get a new blouse and I don't need to pay for it. |
| out of stock | The store doesn't have any more. I have to wait. |
| in stock | The store has the item. I can buy it today. |
| service department | Technicians fix broken appliances here. |
| customer | person who buys things in a store |
