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HSF-Personal and Professional Qualities of a Health Care Worker - Chapter 4 - (copy)

vocabulary and main ideas from Chapter 4 - Diversified Health Occupations

AB
acceptance of criticismtaking in or receiving information about where improvement is needed
autocratic leaderdictator - maintins total rule and makes all decisions
communicationexchange of thoughts or information
competentable, capable
cultural diversitydifferences among individuals based on cultural, ethnic, and racial factors
democratic leaderencourages participation of all individuals in decisions
dependablecapable or being relied on; trustworthy
discretionability to use good judgement and self-restraint in speech or behavior
empathyidentifying with another's feelings but being unable to change or solve the situation
5 main factors that contribute to good healthdiet, rest, exercise, good posture, avoid tobacco, alcohol, and drugs
enthusiasmintense interest or excitement
feedbackwhen receiver responds to the message - allows sender to evaluate and make adjustments
goaldesired result or purpose toward which one is working
honestytruthfulness; integrity
laissez-faire leaderinformal leader - believes in non-interference - hands off policy
leaderindividual who leads or guides others
leadershipability to lead, guide, and direct others
listenability to pay attention; make an effort to hear
nonverbal communicationcommunicate without words or speech
patienceability to wait, persevere; capacity for calm endurance
personal hygienecare of the body including bathing, hair and nail care, shaving, and oral hygiene
responsibilitybeing held accountable for actions or behaviors; willing to meet obligations
self-motivationability to begin or to follow through with a task without the assistance of others
stressbody's reaction to any stimulus that requires a person to adjust to a changing environment
tactdoing or saying the correct thing, being thoughtful
team playerwillingness to carry out responsibilities as part of a group working together
teamworkcooperative effort by the members of a group to achieve a common goal
time managementsystem of practical skills that allows an individual to use time in the most effective and productive way
willingness to learnopenness to adapt to changes and learn new techniques, information, etc.
3 parts of communication processsender, message, and receiver
aphasialoss or impairment of power to use of comprehend words
subjective observationscannot be seen or felt; symptoms told by patient (I feel hot)
objective observationscan be seen or measured; signs (a cut, blood pressure)
3 styles of leadershipautocratic, democratic, laissez-faire
4 step method to reduce stressstop, breathe, reflect, choose
stress reducing techniqueslive a healthy life, take a break, relax, escape, relive tension, rely on others, meditate, etc.
characteristics of an effective leaderrespects others, understands democracy, guides group toward goal, believes change and improvement can occur, understands own strengths and weaknesses, praises others, optomistic, communicates clearly


Academic Assistant
R. D. Anderson Applied Technology Center

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