| A | B |
| Diversity training | Training that seeks to make all workers feel comfortable in their workplace, no matter what their race, culture, sex, or age. |
| FTE | A measure used for statistical purposes in which two or more part-time employees whose hours add up to 40 hours a week (the number of hours one full-time employee would work) equal one full-time-equivalent employee. |
| Job breakdown | The specific, step-by-step procedures for accomplishing each task of a particular job. |
| Job description | Outlines for a particular job the title that goes with the job, the person to whom the employee reports, the work to be performed (in general terms), the education or skills the employee must have, and the physical requirements of the job. |
| Job list | A list of the task that must be performed by the individual holding a particular job. |
| Performance review | A meeting between a manager and an employee, to let the employee know how well he or she has learned to meet company standards, and let the manager know how well he/she is doing in hiring and training employees. |
| Productivity standards | Measurements that tell managers how long it should take an employee to complete tasks using the best methods management has devised and how many tasks an employee can perform in a given time period. |
| Job analysis | Helps to establish the best way to perform the job. |