| A | B |
|---|
| A/C | Aircraft |
| ACARS | Aircraft communications Addressing and Reporting System: Two way link |
| AFT | The rear of aircraft |
| AED | Automated External Defibrillator- |
| AIRSTAIRS | Moveable stairway which is driven up to an aircraft door and allows customers to board and deplane |
| AO | Airport Operations |
| ARM | The process for preparing an escape sliide for use in an evacuation. When the dorr is opened in the armed mode, the escape slide will automatically deploy and inflate. |
| ATC | Air Traffic Control |
| BID | The process of submitting your preferences for monthly schedule |
| BLUE CITY | A city that Jet Blue flies to and from. |
| BULKHEAD | A wall or partition used to separate aircraft areas such as galleys and lavatories. |
| CABIN | The customer compartment of the aircraft. |
| CAPTAIN | The crewmember in charge of the aircraft, crew and cargo. |
| CART | Mobile unit used for catering of service items and supplies , such as ice, beverages snacks and waste. |
| AIRPORT CODE | The three letter abreviation by which each airport is identified. |
| COCKPIT | The compartment of the aircraf from wich the pilot controls the aircraft. Also known as flight deck. |
| COMAT | Intra company mail system utilizing company flights as the courier. |
| COMPLIANCE CHECK | Verification that customers are adhereing to safety regulations. |
| CREWMEMBER | Jet Blue Airways term for employee. |
| CREWBASE | Specific airport from which all trips will begin and end for inflight crewmembers. |
| CRO | Complaint Resolution Officical. A Jet Blue crewmember charged with specific duties and authority to resolve complaints sometimes made by customers |
| CX | code for flight cancelation |
| DEADHEADING | Flight or inflight crewmember traveling on company business as a non working crew, either in a customer seat or jumpseat |
| DISARM | The process of disabling the escape slide. When the door is opened in disarmed mode, the escape slide will not deploy. |
| DOT | Department of Transportation US Gov agency oversees aspect of travel |
| ENTRY DOORS | The doors on A/C left used for customer boarding and deplaning. The are occationally referred to as 1L or 2L |
| EXIT ROW SEATS | Seats from which a customer can go directly to an exit without stepping into the main aisle. |
| F/A | Flight attendant |
| FAA | Federal Aviation Administration. The us gov agency that sets the standards and monitors procedures for aircraft and people who work in the industry. |
| FAM | Flight attendant Manual |
| FAR | Federal Aviation Regulations |
| FAA Min Crew | The min number of flight crew inflight required by the FAA to staff a particular aircraft |
| Flight Deck | cockpit |
| F/O | First Officer the crewmember that assists the captain in the flight deck and is second in comand of aircraft |
| FSB Sign | fasten seat belt sign |
| Fuselage | body of aircraft |
| FWD | forward. Front of the aircraft |
| Galley | Kitchen of an airplane used for storing catering supplies and preparing snacks and beverages for inflight services |
| GSC | Ground Security Coordinator: a jetbluecrewmember responsible for evaluating and implementing security procedures for each flight at the airport |
| ICSR | Inflight customer service representative: an additional crewmember on an aircraft to provide translation services between the crew and customers on flights where English is not the first language of the destination. |
| IFC | Inflight crewmember |
| IFE | In flight entertainment |
| IROP | Iregular operations |
| ISC | Inflight security coordinator: much like GSC this crewmember is empowered to evaluate and resolve various security related scenarios that occur while airborne. |
| Jet Bridge | Mobile walkway which connects the terminal to the aircraft. Customers board and deplane through |
| J/S | Jumpseat |
| LAV | Lavatory: restroom facility |
| Leg | A flight segment |
| MEL | Minimum Equipment List: a list of equipment that must be inworking order so that a flight may be legally dispatched for operation with customers and crewmembers onboard. |
| Narrow Body | Aircraft designed with a single aisle |
| NTSB | National Transportation Safety Board. US Gov agency that is repsonsible for investigating all transportation related incidents |
| OAL | Other airlines |
| OHB | Overhead bin |
| Pairing | A series of flight legs built together to form the trip and infligh crewmember or pilot is assigned to work. Can range from 1-5 days |
| PIC | Pilot in command |
| POB | Portable oxygen bottle-for emergency situations |
| Pushback | the action of pushing the aircraft back from the gate using a pieces of ground service equpment called a tug |
| RON | Remain overnight. Aircraft stays overnight at a blue city |
| Runway | The surface which the aircraft takes off and lands |
| Service Doors | The doors on A/C right by which the caterers and other support personnel deliver their services. They are occasionally referred to as 1Ror 2R |
| Slide | Escaped slide used for evacuations |
| Slide/Raft | Escape slide used for evacuations. Can also be used in a water evacuation as a raft. |
| Stow | The act of storingan item brought on onboard |
| Sterile Cockpit | The period of time when the aircraft is moving on the ground, or flying under 10,000 ft. There is no communication bother than that of an emergency nature allowe between the Flight Deck and the Inflight Crew |
| Taxi | All surface movement of the aircraft prior to takeoff or after landing in which the aircraft is moving on its own power |
| Taxiway | The ramp/tarmac area used by all aircraft when moving between the runway and the gate area. |
| UMNR | Unaccompanied Minor |
| Wide Body | Aircraft designed with 2 aisles. |
| Zulu Time | Also known as Coordinated Universal Time or UTC. Used as the standard time in avaiation to avoid confusion over local time zones. |
