| A | B |
|---|
| Normal Domestic Air refund time frame is | 7-8 working days |
| Normal International Air Refund time frame is | 10-14 working days |
| Normal hotel cancellation time frame | 7-14 working days |
| Payment failed for any product (card not charged) amount will be auto reversed by | 5-7 working days |
| Payment Failed on HQ but charged to the customer (after receiving the bank statement) | 3-4 working days |
| Voiding refund time frame | 10-14 working days |
| Malindo Airline permits Voiding within | 72 hours |
| International booking can be cancelled online upto | 24 hrs |
| International booking can be cancelled on call upto | 48 hrs |
