| A | B |
|---|
| Management | The process of accomplishing the goals of an organization through the effective use of people and other resources. |
| Leadership | The ability to motivate others to effectively accomplish goals of the business. |
| Planning | The function of management that involves analyzing information and setting goals. |
| Organizing | The function of management that involves arranging resources to achieve the business' goals. |
| Staffing | The function of management involving obtaining, training, and compensating employees. |
| Implementing | The function of management involving directing and leading people to accomplish goals. |
| Controlling | The function of management involving determining whether or not goals were met. |
| Top | Level of management that includes CEOs and others who set long-term goals and are accountable for success and profitability. |
| Mid | Level of management that includes specialists responsible for specific parts of the business. |
| Supervisors | The first level of management, which oversees the routine work of a group of employees. |
| Management by others | Occurs when employees who aren't managers serve as leaders for a group of employees. |
| Tactical | Management style that is directive and controlling. |
| Strategic | Management style that is less directed and involves employees in decisions. |
| Autocratic | Leadership style used when direct, clear and precise orders need to be given, typically in emergencies or with inexperienced workers |
| Democratic | Leadership style that includes employees in the decision-making, typically used when working in teams. |
| Laissez-faire | Leadership style that gives little to no direction, typically used with experienced employees. |
| Job analysis | Function of human resources management that, along with job planning, involves classifying employees and determining job requirements. |
| Recruiting | Function of human resources management that, along with hiring, includes finding potential employees and the application process. |
| Compensation | Function of human resources management that, along with benefits, includes how employees are rewarded for their time spent working. |
| Performance | Function of human resources management that includes employee evaluation and employee movement (promotions, transfers, or terminations) within the company. |
