| A | B |
|---|
| What-if decisions | Explore the consequences of specific choices using computer software. |
| Problem | A difficult situation requiring a solution. |
| Symptom | A sign or indication of something that appears to be the problem. |
| Leader | A manager who earns the respect and cooperation of employees to effectively accomplished the organization's work. |
| Human relations | How well people get along with each other when working together. |
| Leadership | The ability to influence individuals and groups to achieve organizational goals. |
| manager | A person who completes all four management functions on a regular basis and has authority over other jobs and people. |
| Supervisor | A manager whose main job is to direct the work of employees |
| Executive | A top-level manager who spends almost all of his or her time on management functions. |
| Mid-Manager | A manager who completes all of the management functions but spends more time on one of the functions or is responsible for a specific part of the copany's operations. |
| Management | The process of accomplishing the goals of an organization thrugh the effective use of people and other resources. |
| Planning | Analyzing information and making decisions about what needs to be done. |
| Organizing | determining how plans can most effectively be accomplished; arranging resources to complete work. |
| Implementing | Helping employees to work effectively. |
| Controlling | Evaluating results to determine if the company's objectives have been accomplished as planned. |
