| A | B |
|---|
| preauthorization | prior approval of insurance coverage and necessity of procedure |
| ramification | a subdivision or consequence |
| teleconference | a meeting held over phone lines incorporating video equipment |
| transmitted | sent from one person, thing, or place to another |
| abbreviation | a shortened form |
| colleague | an associate at work, usually one of similar status |
| confirm | to verify or ratify |
| empathy | sympathetically trying to identify one's feelings with those of another |
| etiquette | conventional rules for correct behavior |
| expressed | said in words or by action |
| personality | the personal or individual qualities that make one person different from another |
| pertinent | having to do with what is being considered; relevant or to the point |
